Q&A: Subject Statements and the Dispute Process
The subject of a report entered a report into Dispute Status 3 months ago and never heard back from the NPDB. Why not?
Entering a report into Dispute Status simply notifies the reporting entity, queriers who received the report in the past 3 years, and future queriers that the subject of the report disagrees with the factual accuracy of the report or whether it was submitted in accordance with the NPDB reporting requirements. The NPDB does not contact the subject of a report that is in Dispute Status. Once the report is in Dispute Status, the subject of the report may request that the NPDB elevate the report to Dispute Resolution. To do this, the subject of the report must wait up to 60 days after the report has been entered into Dispute Status. During that time, the subject of the report must attempt to contact the reporting entity to allow both parties an opportunity to resolve the issues. If before the end of 60 days the subject of the report obtains written documentation that the reporting entity will not change or void the report, the subject may request that the NPDB elevate the report immediately. The NPDB will contact the subject of the report when elevation to Dispute Resolution has been requested.