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How may we help you?

Locked out of your user account?

Visit Account Help to reset your password or contact your Data Bank administrator.

Go to Account Help

Have other questions about NPDB?

Visit the Help Center to find answers to your questions about the NPDB.

Go to Help Center

Contact Us

Hours of operation for the NPDB Customer Service Center

Monday - Thursday

8:30 a.m. - 6:00 p.m.


8:30 a.m. - 5:30 p.m.

Closed on weekends and Federal holidays. Hours of operation are in Eastern Time.

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Mailing Addresses

For regular delivery:

P.O. Box 10832
Chantilly, VA 20153-0832

For overnight delivery:

4094 Majestic Lane, PMB-332
Fairfax, VA 22033