Q&A: Subject Statements and the Dispute Process
A subject of a report is attempting to resolve a dispute with a State licensing board that submitted a report concerning him, and it is taking a long time. Must the issue be resolved within a certain time?
No. There is no established time frame for resolving a dispute with the reporting entity. However, if the subject of the report decides to request elevation of the report to Dispute Resolution, the subject of the report must enter the report into Dispute Status and wait 60 days before asking the NPDB to elevate the report. During that time, the subject of the report must attempt to contact the reporting entity to attempt to resolve the issues. The subject of the report also must be able to provide documentation of an unsuccessful attempt to resolve the issues with the reporting entity (e.g., copy of an email message or letter sent to the reporting entity and the response, if any). If, before the end of 60 days, the subject of the report obtains written documentation that the reporting entity will not change or void the report, the subject may request that the NPDB elevate the dispute immediately.