About Responding to Reports
Practitioner's Guide to the NPDB
What if I Disagree with My Report?
Check Your Report Help
How to...
Verify Your Identity
Sign in to Your NPDB Report
Understand Reports
Submit a Statement
Dispute a Report
Elevate a Report to Dispute Resolution
Update Your Account Information for a Report
NPDB Guidebook
How to Update Your Account Information for a Report
Use the following steps to update your account information, such as email address, phone number, and mailing address. You cannot change any information on the report itself. Updates to your account information do not affect the information on the report itself.
How to Update Your Account Information for a Report
Note: Only the subject of the report can sign in to their report.
- On the home page, select Sign In to View Your Report.
- On the Sign In to Review Your Report page, complete the information requested to sign in to your report.
Note: If you are signing in to your report for the first time, use the Account ID and temporary access code on your notification letter. - If you are signing in to your report for the first time, the Account Information page is displayed. Otherwise, on the Your Reports page, select Your Account.
- On the Account Information page, update your contact information.
- Complete the Certification section and select Submit.