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What is the status of my Self-Query?

To check your Self-Query order status:

  1. Sign in with ID.me.
  2. On the "Your Self-Query Orders" page, each order will show a Status, such as:
    • Pending -Your order was received but hasn't been processed.
    • Processing - Your order is being reviewed and prepared.
    • Complete - Your Self-Query is finished. You can download the certified PDF. If you ordered a mailed copy, it has been sent or will be sent shortly as certified mail (signature required for delivery).
    • Rejected - Your Self-Query has been rejected. Review the rejection reason on the View/Modify Your Order page.
  3. Select the Order ID you want to review.
  4. On the "View/Modify Your Order" page, you'll see:
    • The current status of your order
    • A link to download your Certified PDF Self-Query Response (if complete)
    • A USPS tracking number (if you ordered a mailed copy, and it has shipped)
    • Order and payment details
    • Your billing receipt
    • The order rejection reason (if applicable)

Note: If your order is complete, you can download the certified PDF directly-even if you also ordered a mailed copy.

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