How do I contact ID.me support for questions regarding my ID.me account?

You must verify your identity through ID.me in order to complete a Self-Query. To troubleshoot a variety of topics concerning ID.me including sign in and identity verification, visit the ID.me Help Center Exit Image. To contact ID.me support, visit the ID.me Contact Support Exit Image page.

Other Questions You May Find Helpful

• How can I receive my Self-Query response faster?
• I ordered a paper Self-Query response, how do I change the address it will be mailed to?
• How do I verify my identity for a Self-Query?
• What if I don't have a Social Security Number?

Related Resources

• Self-Query Basics
• How to Get Started for Health Care Professionals