How do I verify my identity for a Self-Query?
You must sign in to your NPDB Self-Query to verify your identity.
If you have an ID.me account that is identity verified through another agency, sign in to that account. ID.me will display a page for you to authorize them to share your identity information. Select Allow to complete your NPDB verification.
If your ID.me account is not identity verified, choose an option to verify your identity. The fastest option is "Self-Service," which can be completed in only a few minutes. To complete Self-Query, you need three items:
- A mobile phone that belongs to you and has a camera, or a computer with a webcam
- A government-issued photo ID (U.S. driver's license, state ID, U.S. passport, or U.S. passport card)
- Your Social Security number
To verify your identity using Self-Service:
- Upload photos of the front and back of your identity document.
- Take a short video selfie. ID.me will validate your document and compare the photo on your identity document to your video selfie.
- Enter your Social Security number.
- Share Your Verified Information with XMS. From the Authorize screen, review the information that XMS will receive and then select Allow to consent to share that information with XMS. XMS is the federal service that transmits data to the NPDB.
- You are then returned to the Self-Query form to complete your Self-Query request.
Other Questions You May Find Helpful
- How can I receive my Self-Query response faster?
- Can you mail or email my Self-Query results directly to a state licensing board?
- How do I correct the information on my Self-Query online order form?