How do I view the digital certificate on my Self-Query response?

You must use Adobe Acrobat Reader to view the digital certificate. PDFs opened in a browser will not display the certification.

To view the certification:

1. Use Adobe Acrobat Reader to open the saved file from your device. Do not open the PDF with a web browser. (e.g. Microsoft Edge, Google Chrome)
2. Wait for the blue certification bar to appear at the top. If a blue ribbon icon and the certifying signature information are present, the document has not been altered.
3. If the content is changed, the blue bar will show that validity of the certification is unknown and will no longer be valid.
4. You may forward the Self-Query response to a third party, such as a state licensing board, if you choose. The NPDB does not email Self-Query responses nor mail responses to third parties, such as state licensing boards.

Note: Printed copies of Self-Query responses are not certified and will not show the certification bar.

Other Questions You May Find Helpful

• Can you mail or email my Self-Query results directly to a state licensing board?
• How do I download my digitally certified Self-Query response?
• Why can't I see the certification information when I open the Self-Query response file?
• How do I send my digitally certified Self-Query response to a state licensing board?

Related Resources

• Self-Query Basics
• Place a Self-Query Order