How will I know if my account needs to be reactivated?
If your user account has been inactive for more than 60 days, we will ask you to reactivate your account when you next sign in.
For IQRS accounts, the NPDB will send an email 10 days in advance of your account needing reactivation.
Other Questions You May Find Helpful
- What is 60-day reactivation?
- How do I reactivate my account after 60 days?
- How does reactivation affect my ID.me account or PIV card access?