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Why was my Self-Query rejected?

A Self-Query can be rejected due to incomplete information or unmet submission requirements.

To check the rejection reason on the Self-Query order:

  1. Sign in with ID.me.
  2. Select the Order ID of the rejected Self-Query on the Your Self-Query Orders page.
  3. Review your order status details including the rejection reason on the View/Modify Your Order page.
  4. Select "Edit Your Order Form" to correct and resubmit your subject information.

You are not charged for a rejected Self-Query order.

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