Why is the NPDB requiring Identity Verification?

The federal government is committed to protecting your information and information held in the NPDB. We take this responsibility seriously. We must comply with the federal government's security requirements issued by NIST, the National Institute of Standards and Technology.

As part of the federal government's authority to operate processes performed by the Health Resources and Services Administration, an e-Authentication Risk Assessment was conducted. Based on the results of that risk assessment, the NPDB must comply with the identity assurance level 2 requirements in NIST 800-63-3. In addition, NPDB must also meet all identity requirements in NIST 800-53rev5. By implementing a remote identification solution that does not rely on knowledge-based information, the NPDB has strengthened its remote identity authentication and verification services, thereby reducing the risk of identity fraud for its customers.

Identity verification uses photos and videos to confirm you are who you say you are, which keeps your information secure. In short, identity verification helps protect you and your account from someone trying to impersonate you.

Other Questions You May Find Helpful

• What do I do if I have a duplicate ID.me account?
• I've already verified my identity with ID.me, why is NPDB prompting me to verify again?
• I am locked out of my account; how can I get back in?

Related Resources

• Identity Verification Help
• How to Update Profile Information
• How to Manage User Ids and Passwords